:root {
  --wa-dark-teal: #075E54;
  --wa-teal: #128C7E;
  --wa-light-green: #25D366;
  --wa-chat-bg: #ECE5DD;
  --wa-sent: #DCF8C6;
  --wa-received: #FFFFFF;
  --wa-header: #075E54;
  --wa-dark: #111B21;
  --wa-text: #111B21;
  --wa-text-secondary: #667781;
  --wa-border: #E9EDEF;
  --wa-input-bg: #F0F2F5;
  --wa-panel: #FFFFFF;
  --wa-red: #EA0038;
  --wa-amber: #F7A12B;
  --wa-blue: #53BDEB;
  --radius: 10px;
}

*, *::before, *::after { box-sizing: border-box; }

body {
  margin: 0;
  min-height: 100vh;
  font-family: "Segoe UI", "Helvetica Neue", Helvetica, Arial, sans-serif;
  color: var(--wa-text);
  background: var(--wa-chat-bg);
  -webkit-font-smoothing: antialiased;
}

.hidden {
  display: none !important;
}

.login-overlay {
  position: fixed;
  inset: 0;
  background: rgba(17, 27, 33, 0.72);
  display: none;
  align-items: center;
  justify-content: center;
  z-index: 100;
}

.login-overlay.open {
  display: flex;
}

.login-card {
  width: min(420px, 92vw);
  background: #fff;
  border-radius: 12px;
  padding: 22px;
  display: grid;
  gap: 10px;
  box-shadow: 0 10px 30px rgba(0, 0, 0, 0.25);
}

.login-card h2 {
  margin: 0;
}

.login-card p {
  margin: 0 0 6px;
  color: var(--wa-text-secondary);
  font-size: 13px;
}

.login-error {
  min-height: 18px;
  color: var(--wa-red);
  font-size: 12px;
  font-weight: 600;
}

/* Remove old orbs */
.bg-orb { display: none; }

/* ===== APP SHELL ===== */
.app-shell {
  max-width: 1300px;
  margin: 0 auto;
  padding: 0;
  position: relative;
  z-index: 1;
}

/* ===== TOP BAR ===== */
.topbar {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 12px;
  padding: 12px 20px;
  background: var(--wa-header);
  color: #fff;
  position: sticky;
  top: 0;
  z-index: 20;
  box-shadow: 0 1px 3px rgba(0,0,0,0.16);
}

.topbar-actions {
  display: flex;
  align-items: center;
  gap: 8px;
}

.eyebrow {
  margin: 0;
  font-size: 11px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: rgba(255,255,255,0.65);
}

h1 {
  margin: 2px 0 0;
  font-family: "Segoe UI", sans-serif;
  font-size: clamp(1.1rem, 2.2vw, 1.5rem);
  font-weight: 600;
  color: #fff;
}

/* ===== NAV TABS ===== */
.nav {
  display: flex;
  gap: 4px;
  flex-wrap: wrap;
}

.nav-btn, .action-btn, .ghost-btn {
  border: none;
  border-radius: 20px;
  padding: 8px 16px;
  cursor: pointer;
  font-family: inherit;
  font-size: 13px;
  font-weight: 500;
  transition: all 150ms ease;
}

.nav-btn {
  background: rgba(255,255,255,0.15);
  color: rgba(255,255,255,0.85);
}

.nav-btn.active {
  background: rgba(255,255,255,0.95);
  color: var(--wa-dark-teal);
  font-weight: 600;
}

.nav-btn:hover {
  background: rgba(255,255,255,0.3);
}

.nav-btn.active:hover {
  background: rgba(255,255,255,1);
}

/* ===== MAIN ===== */
.main-grid {
  display: grid;
  gap: 0;
  padding: 16px;
}

.view {
  display: none;
  animation: fade-in 250ms ease;
}

.view.active {
  display: grid;
  gap: 14px;
}

/* ===== KPI CARDS ===== */
.card-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(155px, 1fr));
  gap: 10px;
}

.kpi-card, .panel {
  background: var(--wa-panel);
  border: none;
  border-radius: var(--radius);
  padding: 16px;
  box-shadow: 0 1px 2px rgba(0,0,0,0.08);
}

.kpi-card {
  border-left: 4px solid var(--wa-light-green);
}

.kpi-card h3 {
  margin: 0 0 6px;
  font-size: 12px;
  color: var(--wa-text-secondary);
  text-transform: uppercase;
  letter-spacing: 0.04em;
  font-weight: 500;
}

.kpi-value {
  font-size: 28px;
  font-weight: 700;
  color: var(--wa-dark-teal);
}

.kpi-extra {
  margin-top: 4px;
  color: var(--wa-text-secondary);
  font-size: 12px;
}

h2 {
  margin-top: 0;
  margin-bottom: 12px;
  font-size: 15px;
  font-weight: 600;
  color: var(--wa-dark-teal);
}

/* ===== LAYOUT ===== */
.layout-two {
  display: grid;
  gap: 14px;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
}

/* ===== FUNNEL ===== */
.funnel-row {
  display: grid;
  grid-template-columns: 90px 1fr 50px;
  gap: 8px;
  align-items: center;
  margin-bottom: 8px;
  font-size: 13px;
}

.bar {
  height: 10px;
  border-radius: 999px;
  background: linear-gradient(90deg, var(--wa-dark-teal), var(--wa-light-green));
}

/* ===== TAGS ===== */
.tag-row {
  display: flex;
  justify-content: space-between;
  padding: 8px 12px;
  border-radius: 8px;
  margin-bottom: 6px;
  background: var(--wa-input-bg);
  font-size: 13px;
}

/* ===== TABLES ===== */
.table-wrap { overflow-x: auto; }

table {
  width: 100%;
  border-collapse: collapse;
  min-width: 700px;
}

th, td {
  text-align: left;
  padding: 10px 10px;
  border-bottom: 1px solid var(--wa-border);
  vertical-align: top;
  font-size: 13px;
}

th {
  color: var(--wa-text-secondary);
  font-size: 11px;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  font-weight: 600;
  background: var(--wa-input-bg);
  position: sticky;
  top: 0;
}

tr:hover { background: rgba(0,0,0,0.02); }

/* ===== RISK BADGES ===== */
.risk-badge {
  display: inline-flex;
  align-items: center;
  border-radius: 999px;
  padding: 3px 10px;
  font-size: 11px;
  font-weight: 600;
}

.risk-on {
  background: rgba(234,0,56,0.12);
  color: var(--wa-red);
}

.risk-off {
  background: rgba(37,211,102,0.14);
  color: var(--wa-dark-teal);
}

/* ===== HOURLY BARS ===== */
.hourly {
  display: grid;
  grid-template-columns: repeat(12, 1fr);
  gap: 5px;
  align-items: flex-end;
  min-height: 130px;
}

.hour-col {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 4px;
  justify-content: flex-end;
}

.hour-col .bar {
  width: 100%;
  min-height: 8px;
  border-radius: 4px 4px 0 0;
  background: linear-gradient(180deg, var(--wa-light-green), var(--wa-dark-teal));
}

.hour-label {
  font-size: 10px;
  color: var(--wa-text-secondary);
}

/* ===== FILTERS & FORMS ===== */
.filters, .form-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(170px, 1fr));
  gap: 10px;
  margin-bottom: 14px;
}

input, select {
  width: 100%;
  border: 1px solid var(--wa-border);
  border-radius: 8px;
  padding: 10px 12px;
  background: var(--wa-input-bg);
  font-family: inherit;
  font-size: 14px;
  color: var(--wa-text);
  transition: border-color 150ms ease;
}

input:focus, select:focus {
  outline: none;
  border-color: var(--wa-teal);
  box-shadow: 0 0 0 2px rgba(18,140,126,0.15);
}

label {
  display: grid;
  gap: 4px;
  font-size: 12px;
  color: var(--wa-text-secondary);
  font-weight: 500;
}

/* ===== BUTTONS ===== */
.action-btn {
  background: var(--wa-dark-teal);
  color: #fff;
  font-weight: 600;
}

.action-btn:hover {
  background: var(--wa-teal);
  transform: translateY(-1px);
}

.action-btn.warn {
  background: var(--wa-amber);
}

.action-btn.warn:hover {
  background: #e5961f;
}

.ghost-btn {
  background: var(--wa-input-bg);
  color: var(--wa-dark-teal);
  font-weight: 500;
}

.ghost-btn:hover {
  background: #e2e5e9;
  transform: translateY(-1px);
}

/* ===== RESULT BOX ===== */
.result-box {
  background: var(--wa-input-bg);
  padding: 12px;
  border-radius: 8px;
  min-height: 46px;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
  font-size: 12px;
  color: var(--wa-text-secondary);
}

/* ===== DRAWER ===== */
.drawer {
  position: fixed;
  top: 0;
  right: -100%;
  width: min(560px, 100%);
  height: 100%;
  background: var(--wa-chat-bg);
  border-left: 1px solid var(--wa-border);
  box-shadow: -8px 0 30px rgba(0,0,0,0.12);
  z-index: 30;
  display: grid;
  grid-template-rows: auto auto auto auto auto 1fr auto auto;
  gap: 8px;
  padding: 0;
  transition: right 280ms cubic-bezier(0.4, 0, 0.2, 1);
  overflow: hidden;
}

.drawer.open { right: 0; }

.drawer-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  background: var(--wa-header);
  color: #fff;
  padding: 14px 16px;
}

.drawer-header h3 {
  margin: 0;
  font-size: 16px;
  font-weight: 600;
  color: #fff;
}

.drawer-header .ghost-btn {
  background: rgba(255,255,255,0.15);
  color: #fff;
  font-size: 12px;
  padding: 6px 14px;
}

.drawer-header .ghost-btn:hover {
  background: rgba(255,255,255,0.25);
}

.detail-meta, .detail-metrics, .insights-box {
  background: var(--wa-panel);
  border-radius: 8px;
  padding: 12px 14px;
  margin: 0 12px;
  box-shadow: 0 1px 1px rgba(0,0,0,0.06);
  font-size: 13px;
}

.insights-box {
  max-height: 35vh;
  overflow-y: auto;
}

/* ===== MESSAGES ===== */
.messages {
  overflow: auto;
  display: grid;
  gap: 6px;
  padding: 8px 12px;
  background: url("data:image/svg+xml,%3Csvg width='60' height='60' xmlns='http://www.w3.org/2000/svg'%3E%3Cdefs%3E%3Cpattern id='p' width='60' height='60' patternUnits='userSpaceOnUse'%3E%3Cpath d='M30 0v60M0 30h60' stroke='%23d1cdc7' stroke-width='.3'/%3E%3C/pattern%3E%3C/defs%3E%3Crect fill='%23e5ddd5' width='60' height='60'/%3E%3Crect fill='url(%23p)' width='60' height='60' opacity='.25'/%3E%3C/svg%3E");
  align-content: start;
}

.msg {
  padding: 8px 12px;
  border-radius: 8px;
  font-size: 13px;
  max-width: 85%;
  position: relative;
  box-shadow: 0 1px 1px rgba(0,0,0,0.06);
}

.msg-user {
  background: var(--wa-sent);
  justify-self: end;
  border-top-right-radius: 2px;
}

.msg-agent {
  background: var(--wa-received);
  justify-self: start;
  border-top-left-radius: 2px;
}

.msg-bot {
  background: #E3F0FC;
  justify-self: start;
  border-top-left-radius: 2px;
}

.msg-meta {
  margin-bottom: 3px;
  color: var(--wa-text-secondary);
  font-size: 10px;
  font-weight: 500;
}

/* ===== SEND ROW ===== */
.send-row {
  display: grid;
  grid-template-columns: 100px 1fr auto;
  gap: 6px;
  padding: 8px 12px;
  background: var(--wa-input-bg);
}

.send-row input {
  background: #fff;
}

.send-row .action-btn {
  border-radius: 50%;
  width: 40px;
  height: 40px;
  padding: 0;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 0;
  background: var(--wa-light-green);
}

.send-row .action-btn::after {
  content: ">";
  font-size: 16px;
  line-height: 1;
  color: #fff;
}

.send-row .action-btn:hover {
  background: var(--wa-teal);
}

.drawer-actions {
  display: flex;
  gap: 6px;
  flex-wrap: wrap;
  padding: 8px 12px calc(14px + env(safe-area-inset-bottom));
}

/* ===== ANIMATIONS ===== */
@keyframes fade-in {
  from { opacity: 0; transform: translateY(4px); }
  to { opacity: 1; transform: translateY(0); }
}

/* ===== RESPONSIVE ===== */
@media (max-width: 900px) {
  .topbar {
    padding: 10px 16px;
  }
  .main-grid { padding: 12px; }
  .card-grid { grid-template-columns: repeat(2, 1fr); gap: 10px; }
  .layout-two { grid-template-columns: 1fr; }
  .hourly { grid-template-columns: repeat(6, 1fr); }
}

@media (max-width: 600px) {
  .topbar { 
    flex-direction: column;
    align-items: stretch;
    padding: 12px;
    gap: 12px;
  }
  .topbar-actions {
    justify-content: flex-end;
  }
  h1 { font-size: 1.25rem; }

  /* Bottom tab bar on mobile */
  .nav {
    position: fixed;
    left: 0;
    right: 0;
    bottom: 0;
    z-index: 25;
    width: 100%;
    justify-content: space-between;
    gap: 8px;
    flex-wrap: nowrap;
    padding: 8px 10px calc(8px + env(safe-area-inset-bottom));
    background: rgba(255, 255, 255, 0.96);
    border-top: 1px solid var(--wa-border);
    backdrop-filter: blur(10px);
  }

  .nav-btn {
    flex: 1;
    padding: 10px 8px;
    font-size: 12px;
    text-align: center;
    border-radius: 12px;
    background: transparent;
    color: var(--wa-text-secondary);
  }

  .nav-btn:hover {
    background: rgba(0, 0, 0, 0.04);
  }

  .nav-btn.active {
    background: rgba(18, 140, 126, 0.14);
    color: var(--wa-dark-teal);
    font-weight: 700;
  }

  .main-grid {
    padding: 8px;
    padding-bottom: calc(74px + env(safe-area-inset-bottom));
  }
  .card-grid { grid-template-columns: 1fr 1fr; gap: 8px; }
  .kpi-card { padding: 12px; }
  .kpi-value { font-size: 22px; }
  .panel { padding: 12px; }
  .filters, .form-grid { grid-template-columns: 1fr; }
  
  /* Table styling for mobile */
  .table-wrap {
    margin: 0 -12px;
    padding: 0 12px;
    -webkit-overflow-scrolling: touch;
  }
  .table-wrap:not(.mobile-cards) table { 
    min-width: 600px; 
  }

  .table-wrap.mobile-cards table {
    min-width: 0;
  }

  .table-wrap.mobile-cards thead {
    display: none;
  }

  .table-wrap.mobile-cards table,
  .table-wrap.mobile-cards tbody,
  .table-wrap.mobile-cards tr,
  .table-wrap.mobile-cards td {
    display: block;
    width: 100%;
  }

  .table-wrap.mobile-cards tr {
    background: var(--wa-panel);
    border-radius: var(--radius);
    margin-bottom: 10px;
    box-shadow: 0 1px 2px rgba(0,0,0,0.08);
    overflow: hidden;
  }

  .table-wrap.mobile-cards td {
    display: grid;
    grid-template-columns: 110px 1fr;
    align-items: start;
    gap: 10px;
    padding: 10px 12px;
    border-bottom: 1px solid var(--wa-border);
  }

  .table-wrap.mobile-cards td::before {
    content: attr(data-label);
    font-size: 11px;
    letter-spacing: 0.05em;
    text-transform: uppercase;
    font-weight: 700;
    color: var(--wa-text-secondary);
  }

  .table-wrap.mobile-cards td[data-label=""]::before {
    content: "";
  }

  .table-wrap.mobile-cards td:last-child {
    border-bottom: 0;
  }

  .table-wrap.mobile-cards .td-value {
    display: block;
  }

  .table-wrap.mobile-cards td .ghost-btn {
    width: 100%;
  }

  .drawer { 
    width: 100%; 
    right: -100%;
  }
  .drawer.open { right: 0; }

  .hourly { grid-template-columns: repeat(4, 1fr); }
  
  /* Improve chat bubbles on mobile */
  .msg {
    max-width: 90%;
  }

  /* Make inputs larger for touch */
  input, select, .action-btn, .ghost-btn {
    min-height: 44px;
    font-size: 16px; /* Prevents auto-zoom on iOS */
  }

  .send-row {
    grid-template-columns: 80px 1fr 44px;
    padding: 10px 10px calc(10px + env(safe-area-inset-bottom));
  }
}

@media (max-width: 380px) {
  .card-grid { grid-template-columns: 1fr; }
  .hourly { grid-template-columns: repeat(3, 1fr); }
}

/* ===== AI INSIGHTS NEW ===== */
/* ===== AI INSIGHTS NEW ===== */
.insights-container {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.insight-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  border-bottom: 1px solid var(--wa-border);
  padding-bottom: 4px;
  margin-bottom: 4px;
}

.insight-score {
  font-size: 12px;
  font-weight: 700;
  color: var(--wa-dark-teal);
  background: rgba(18,140,126,0.1);
  padding: 2px 6px;
  border-radius: 4px;
}

.sentiment-badge {
  display: inline-block;
  padding: 2px 6px;
  border-radius: 4px;
  font-size: 10px;
  font-weight: 700;
  text-transform: uppercase;
  color: #fff;
}

.sentiment-badge.POSITIVE { background-color: var(--wa-light-green); }
.sentiment-badge.NEUTRAL { background-color: var(--wa-text-secondary); }
.sentiment-badge.NEGATIVE { background-color: var(--wa-red); }

.insight-section {
  font-size: 12px;
}

.insight-section h4 {
  margin: 0 0 2px;
  font-size: 10px;
  text-transform: uppercase;
  color: var(--wa-text-secondary);
  font-weight: 600;
}

.insight-bullets {
  margin: 0;
  padding-left: 16px;
  color: var(--wa-text);
  line-height: 1.3;
}

.insight-bullets li { margin-bottom: 2px; }

.key-points-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 4px;
  background: var(--wa-input-bg);
  padding: 6px;
  border-radius: 6px;
}

.kp-item strong {
  display: block;
  font-size: 9px;
  color: var(--wa-text-secondary);
  text-transform: uppercase;
}

.kp-item span {
  display: block;
  font-size: 11px;
  font-weight: 500;
  color: var(--wa-dark);
  line-height: 1.2;
}

.tags-container {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
}

.insight-tag {
  background: #E1F5FE;
  color: #0277BD;
  padding: 2px 6px;
  border-radius: 4px;
  font-size: 10px;
  font-weight: 500;
}

/* ===== COLLAPSIBLE INSIGHTS ===== */
.insights-box {
  transition: max-height 0.3s ease-out;
  overflow: hidden;
  position: relative;
}

.insights-box.collapsed {
  max-height: 120px; /* Show only header and maybe suggestion */
}

.insights-box.collapsed .insight-section, 
.insights-box.collapsed .key-points-grid,
.insights-box.collapsed .tags-container {
  display: none;
}

.toggle-insights-btn {
  background: none;
  border: none;
  color: var(--wa-teal);
  font-size: 11px;
  font-weight: 600;
  cursor: pointer;
  padding: 4px 0;
  display: flex;
  align-items: center;
  gap: 4px;
}

.toggle-insights-btn:hover {
  text-decoration: underline;
}